Delivery

All items are quickly dispatched from Buckinghamshire, UK via Royal Mail.

Orders are usually dispatched within 24 hours*, Monday – Friday. *Excludes clothing which is made to order and usually dispatches in 3-5 working days.

Where applicable, low cost delivery is calculated and shown on the checkout.

Standard delivery is 2nd class and there is also the option to upgrade to a faster service on the checkout page.

FREE 2nd class delivery to the UK is offered for orders £30+.

Delivery estimates are shown below.

Service Name	Delivery Estimate
Royal Mail 2nd Class Delivery / 48	2-4 Working Days
Royal Mail 1st Class Delivery / 24	1-2 Working Days
Royal Mail Special Delivery Before 1pm, Guaranteed Next Day Delivery (Order before Midday Mon-Fri)	Next Working Day

Orders are quickly dispatched Monday - Friday. Any orders placed over the weekend will be dispatched on Mondays (excludes Bank Holidays).

If you have a tracking number, please enter it on the Royal Mail website, where you can see if delivery has been attempted / is successful.

https://www.royalmail.com/track-your-item#/

When ordering small quantities of yarn, this may be vacuum packed. This doesn't damage the yarn, it simply springs back to life when released from it's packaging.

International Delivery

We will be adding International delivery options in the coming weeks.

Delivery costs will be calculated on the checkout - a 2Kg Limit applies.

At the moment we are offering shipping to the following countries via Royal Mail International Tracked delivery.

New Zealand (7-10 Working Days)
USA (7-10 Working Days)
Republic of Ireland (4-6 Working Days)

Please note delivery times may vary depending on how long it takes to clear customs.

All our orders are shipped from the UK, so you may be charged import duties, VAT / taxes when the parcel reaches the delivery country. Any local duties, taxes or customs charges assessed by your government are solely your responsibility. You must meet any additional charges for customs clearance. We recommend you contact your local customs office for further information prior to placing your order